Shipping Costs

Shipping costs can occur in individual cases, which will be subject to additional charges to be paid by you in addition to the stipulated prices. You will be explicitly notified regarding any possible shipping costs on the product detail site, in the shopping cart and again on the order site.

UPS-Standard and DHL-Standard deliveries within Germany shall be free of shipping fees. The amount of shipping costs in the event of express delivery and collection on delivery is determined by shipping mode, weight and shipping location and shall be calculated and stipulated during the order process and prior online-ordering. The ordering process may be cancelled here at any time upon request.

With the exception of CD shipping, there are no shipping costs for download products due to their nature. CD shipping for download products can be optionally selected during the ordering process and shall be subject to a shipping fee of 8.95 euros.

The following provisions shall apply for delivery of our products (except download products) outside of Germany:

Austria

Deliveries to Austria via UPS-Standard and DHL-Standard shall be free of charge for ordered goods of 39.00 euros or more. The shipping fees for goods under the amount of 39.00 euros and for express deliveries shall be determined by shipping mode and weight and shall be calculated and stipulated during the order process and prior online-ordering. The ordering process may be cancelled here at any time upon request. Aerosoft additionally offers shipping via registered mail up to a shipping weight of 1kg. Aerosoft charges a shipping fee of 6.20 euros for deliveries via registered mail. Please be aware that shipping via registered mail may take between 1 and 2 weeks, depending on your destination country. Delivery of hardware shall generally be via UPS due to its nature.

Belgium, Denmark, Finland, France, Great Britain, Luxembourg, Netherlands, Sweden, Czech Republic

Deliveries to Belgium, Denmark, Finland, France, Great Britain, Luxembourg, Netherlands, Sweden and Czech Republic via UPS-Standard and DHL-Standard shall be free of charge for ordered goods of 59.00 euros or more. The shipping fees for goods under the amount of 59.00 euros and for express deliveries shall be determined by shipping mode and weight and shall be calculated and stipulated during the order process and prior online-ordering. The ordering process may be cancelled here at any time upon request. Aerosoft additionally offers shipping via registered mail up to a shipping weight of 1kg. Aerosoft charges a shipping fee of 6.20 euros for deliveries via registered mail. Please be aware that shipping via registered mail may take between 1 and 2 weeks, depending on your destination country. Delivery of hardware shall generally be via UPS due to its nature.

Remaining Europe and Rest of the World

The shipping fees for orders within Europe and the rest of the world shall be determined by shipping mode and weight and shall be calculated and stipulated during the order process and prior online-ordering. The ordering process may be cancelled here at any time upon request. Aerosoft additionally offers shipping via registered mail up to shipping weight of 1kg. Aerosoft charges a shipping fee of 6.20 euros for deliveries via registered mail within Europe and for the rest of the world. Please be aware that shipping via registered mail may take between 1 and 4 weeks, depending on your destination country. Delivery of hardware shall generally be via UPS due to its nature. Additional custom fees and taxes may apply in the event of ordering and shipping goods outside the European Union that will be due upon arrival of your goods in your country. You shall bear additional custom fees. Custom fees may differ from country to country. Aerosoft thus advises that you contact your local customs center in advance.

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