Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

  Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6
Countries in the zone Germany Luxemburg, Netherlands, Czech Republic, Poland Slovakia, Slovenia, Croatia Austria, Denmark, Finland, France, Monaco, Sweden Hungary, Romania, Latvia, Estonia, Bulgaria Greece, Ireland, Italy, Portugal, Spain, Balearic Islands
Delivery time 1-2 days 1-2 days 1-3 days 1-3 days 1-4 days 2-5 days
1.0 KG 5,99 8,99 11,99 12,99 14,99 15,99
2.0 KG 5,99 8,99 11,99 12,99 14,99 15,99
3.0 KG 5,99 8,99 11,99 12,99 14,99 15,99
4.0 KG 5,99 8,99 11,99 12,99 14,99 15,99
5.0 KG 5,99 19,99 23,99 24,99 26,99 27,99
6.0 KG 5,99 19,99 23,99 24,99 26,99 27,99
7.0 KG 5,99 19,99 24,99 25,99 27,99 28,99
8.0 KG 5,99 20,99 24,99 25,99 27,99 29,99
9.0 KG 5,99 20,99 24,99 25,99 27,99 29,99
10.0 KG 5,99 20,99 24,99 25,99 27,99 29,99
12.0 KG 5,99 21,99 25,99 26,99 29,99 30,99
14.0 KG 5,99 21,99 25,99 26,99 29,99 30,99
16.0 KG 5,99 23,99 28,99 29,99 32,99 34,99
18.0 KG 5,99 23,99 28,99 29,99 32,99 34,99
20.0 KG 5,99 23,99 28,99 29,99 32,99 34,99
22.0 KG 5,99 24,99 29,99 30,99 33,99 36,99
24.0 KG 5,99 25,99 30,99 32,99 35,99 37,99
26.0 KG 5,99 26,99 31,99 33,99 36,99 38,99
28.0 KG 5,99 26,99 32,99 34,99 38,99 40,99
30.0 KG 5,99 27,99 33,99 35,99 39,99 41,99
Large letter - domestic (magazines only) up to 0,5 KG
1,99 7,99 7,99 7,99 7,99 7,99
             
Delivery time 2-18 days 2-18 days 2-18 days 2-18 days 2-18 days 2-18 days
Warenpost International S* 0,5 KG
8,50 8,50 8,50 8,50 8,50 8,50
Warenpost International M* 0,5-1 KG
12,50 12,50 12,50 12,50 12,50 12,50
Warenpost International L* 1-2 KG
23,40 23,40 23,40 23,40 23,40 23,40


*Hardware items and orders with a value over 100 € are excluded from this shipping method (Warenpost International).

Delivery of download items:

Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.

The customers can download the Download items in their customer accounts.

This Download is provided within 24 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).

The customers are also informed about the provision via email.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 2 - 14 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).

Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

Shipping items:

  • Prepayment via transfer
  • Payment via credit card
  • Payment via PayPal
  • Payment via Klarna. (Online bank transfer)
  • Payment via AmazonPay
  • Payment via iDEAL


Downloads (digital items):

  • Prepayment via transfer
  • Payment via credit card
  • Payment via PayPal
  • Payment via Klarna. (Online bank transfer)
  • Payment via iDEAL


Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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