AEROSOFT BLACK WEEK SALE! Get 25% off Aerosoft products now with the promotion code BLACKWEEK25. Just enter it in the voucher field during the order process and start saving!
Valid through 30.11.2020, can only be redeemed once per customer & not in conjunction with other discounts.

Revocation right

Revocation right for consumers
A ‘consumer' is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)

- Instructions for revocation (shipping itmes)
- Instructions for revocation (digital contents and downloads)
- Specimen - revocation form

---------------------------------------------------------------------------------------------
 
Instructions for revocation (shipping items)
 
Revocation right
You have the right to revoke this contract within fourteen days without specifying any reasons.
The revocation period is fourteen days with effect from the day,
 
-  on which you or a third party nominated by you, which is not the carrier, had taken possession of the products, provided you had ordered one or more products within the scope of a standard order and this/these product/products is/are delivered uniformly;
 
-  on which you or a third party nominated by you, which is not the carrier, had taken possession of the last product, provided you had ordered several products within the scope of a standard order and these products are delivered separately;
 
- on which you or a third party nominated by you, which is not the carrier, had taken possession of the last part delivery or the last unit, provided you had ordered a product, which is delivered in several part deliveries or units;
 
In order to exercise your revocation right, you must inform us (Aerosoft GmbH Luftfahrt-Datentechnik, Lindberghring 12, 33142 Bueren, Phone: +49 (0)2955-7603-10, Fax: +49(0)2955-7603-33, E-Mail address: info@aerosoft.com) of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent via post, fax or email). You can use the enclosed specimen revocation form for this, which however is not mandatory.
 
You can also electronically fill up and send the specimen revocation form or another clear declaration on our website (www.aerosoft.com). If you use this option, we will immediately send you a confirmation (e.g. via email) about the receipt of such a cancellation.
 
In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.
 
Consequences of the revocation
If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within 14 days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.

We can refuse the repayment until the products are returned to us or until you have furnished evidence that you have sent the products back to us, depending on whichever is earlier.

You must return or transfer the products to us immediately and, in any case, at the latest within 14 days with effect from the day on which you inform us of the revocation of this contract. The deadline is maintained if you send the products before the expiry of the 14 day deadline.

You bear the direct costs for returning the products.

You must pay for any depreciation of the products only if this depreciation can be attributed to any handling with you that was not necessary for checking the condition, features and functionality of the products.
 
Criteria for exclusion or expiry
The revocation right is not available for contracts
 
- for delivery of products, which are not prefabricated and for whose manufacturing an individual selection or stipulation by the consumer is important or which are clearly tailored to the personal requirements of the consumer;    
- for delivery of products, which can spoil quickly or whose use-by date would be exceeded quickly;  
- for delivery of alcoholic drinks, whose price was agreed at the time of concluding the contract, which however can be delivered 30 days after the conclusion of the contract at the earliest and whose current value depends on the fluctuations in the market, on which the entrepreneur has no influence;    
- for delivery of newspapers, periodicals or magazines with the exception of subscription contracts. 

The revocation right expires prematurely in case of contracts

- for delivery of sealed products, which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after the delivery;    
- for delivery of products if they have been mixed inseparably with other goods after the delivery, owing to their condition;    
- for delivery of sound or video recording or computer software in a sealed package if the seal has been removed after the delivery.

Instructions for revocation (digital contents & downloads)

Revocation right

You have the right to revoke this contract within fourteen days without specifying any reasons.
The revocation period is fourteen days with effect from the day of the conclusion of the contract.
 
In order to exercise your revocation right, you must inform us (Aerosoft GmbH Luftfahrt-Datentechnik, Lindberghring 12, 33142 Bueren, Phone: +49(0)2955-7603-10, Fax: +49 (0)2955-7603-33, E-Mail address: info@aerosoft.com) of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent via post, fax or email). You can use the enclosed specimen revocation form for this, which however is not mandatory.
 
You can also electronically fill up and send the specimen revocation form or another clear declaration on our website (www.aerosoft.com). If you use this option, we will immediately send you a confirmation (e.g. via email) about the receipt of such a cancellation.
 
In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.
 
Consequences of the revocation
If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.
 
Criteria for expiry
The revocation right expires in case of a contract about the delivery of digital contents not available on a physical data carrier if the businessman has started with the execution of the contract after the consumer
 
1. has explicitly approved that the businessman starts with the execution of the contract before expiry of the revocation right and
2. confirms that he is aware that he shall lose his revocation right once the contract execution is started with his approval.

-----------------------------------------------------------------------------------------------

Specimen - revocation form
(If you wish to revoke the contract, please fill up this form and send it back to us.)
 
- To Aerosoft GmbH Luftfahrt-Datentechnik, Lindberghring 12, 33142 Büren, e-mail address:
 
- I/we (*) herewith revoke the contract concluded by me/ us (*) regarding the purchase of the following products (*) / the provision of the following service (*)
 
- Ordered on (*)/ received on (*)
 
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in case of a notification on paper)
- Date
 
(*) Cross out the incorrect option.

News
SAM FollowMe XP

The X-Plane 11 add-on SAM FollowMe XP of Stairport Sceneries is available now in the Aerosoft... [more]

Aerosoft Black Week Sale | Save now

AEROSOFT BLACK WEEK SALE! Get 25% off Aerosoft products now! [more]

MSFS DLC Aerosoft Airport...

For the freeware DLC Aerosoft Airport - Paderborn/Lippstadt version 1.0.3.0 is available via the... [more]

MSFS DLC Aerosoft Airport Cologne/Bonn |...

The Microsoft Flight Simulator DLC Aerosoft Airport Cologne/Bonn has been updated to version... [more]

MSFS DLC Aerosoft Airport...

The Microsoft Flight Simulator DLC Aerosoft Airport Trondheim-Vaernes has been updated to version... [more]

sim-wings La Gomera | MSFS DLC

The Microsoft Flight Simulator DLC "sim-wings La Gomera" is available now as download in the... [more]

Airport Manchester XP11 | Update

The X-Plane 11 add-on Airport Manchester XP11 has been updated to version 1.0.2. [more]

Airport Berlin-Tegel XP | Update

The X-Plane 11 add-on Airport Berlin-Tegel XP has been updated to version 1.04. [more]

sim-wings Ibiza | MSFS DLC

The Microsoft Flight Simulator DLC "sim-wings Ibiza" is available now as download in the Aerosoft... [more]

FlightSim Community Survey 2020 Now Online!

Navigraph is conducting a FlightSim Community Survey together with several major addon developers... [more]